Privacy Policy — Wemark Real Estate

Wemark Real Estate ("Wemark", "we", or "us") recognizes the importance of protecting your privacy. Wemark is committed to the principles of the Privacy Act 1988 (Cth) (Privacy Act) and is dedicated to ensuring compliance with its obligations.

This Privacy Policy details how we manage your personal information and how you can contact us to access or correct any personal information we hold about you.

Personal information refers to data about you that identifies you or is identifiable as yours, including but not limited to your name, contact details, and any records we hold concerning you. It also encompasses sensitive information such as health data.

Collection of Your Personal Information

We collect personal information directly from our clients, customers, and other individuals in a lawful and fair manner.

There may be instances where it's unreasonable or impracticable to gather personal information directly from you. In such cases, we might collect information from other sources, such as representatives (like a solicitor, accountant, or financial adviser), publicly available sources including social media, and through interactions with vendors, buyers, landlords, and tenants.

The type of personal information we collect will depend on the services provided to you and may include:

Your name, age, date of birth, contact details, family and employment details.
Financial information including assets, liabilities, income, expenses, credit history, and property valuations.
Tax file number, insurance details, banking information, and any necessary information to offer our services.
For employment or association with Wemark: your resume, references, identification copies, police or background check results, and other relevant information.

When you submit an enquiry form on this website, we also record technical information about that submission. This information is collected only at the moment a form is submitted, and includes:

The IP address the enquiry was sent from.
Your browser’s user agent, being the identifying string your browser reports about itself and the device it is running on.
The referring web address, where your browser supplies one, being the page you followed a link from.
The web address and page title of the page the form was submitted from, together with any campaign parameters carried in that web address (utm_source, utm_medium, utm_campaign, utm_term and utm_content).
The date and time of the submission.
We record this information for two reasons. The IP address is used to limit repeated submissions from the same source, so that our enquiry forms are not used to send automated or nuisance messages. The web address, page title, referring address and campaign parameters tell us which page of this website an enquiry was made from, so that we can respond to it in context.

This technical information is not collected when you browse this website without submitting a form.

Separately from the above, we use analytics on this website to measure page visits, so that we can understand which pages are being read and how the site is used. Unlike the technical information described above, this measurement happens during ordinary browsing of the website, and not only when you submit a form.

Website Assistant

This website includes an automated assistant ("Maya"). Anything you type into the assistant, together with any photos or videos you attach, is processed by our technology service providers to generate the assistant's responses and, where you ask us to act — for example reporting a maintenance issue or requesting a call — is sent to the relevant member of our team by email. The assistant's conversation content is handled as personal information under this policy.

Why We Handle Your Personal Information

The purposes for collecting, holding, using, and disclosing your personal information include:

To interact with you and conduct our business.
To provide real estate services, including property appraisals, sales, leasing, and advertising.
For recruitment, employment, and operational purposes.
To inform you about services you might find interesting.
To fulfill any legal or regulatory obligations.
For any purpose to which you have consented or might reasonably expect.

Disclosing Your Personal Information

We may share your personal information with:

Your designated agents or representatives.
Our employees and contractors.
Service providers, including IT and mailing services.
Professional advisers like lawyers, accountants, and auditors.
Government, regulatory, and law enforcement authorities as required.

Security of Your Personal Information

We maintain your personal information in secure electronic and paper-based formats. Our electronic data is stored on protected servers in controlled environments. For details about our security protocols, you can contact us at our office.

We take measures to ensure the personal information we hold is safeguarded against unauthorized access, misuse, or disclosure. Our team is trained to handle your information with strict confidentiality.

Contact Details

For any questions about this Privacy Policy, or if you wish to access or correct your personal information, please reach out to us at:

Wemark Real Estate

Address: 3/392 Main N Rd, Blair Athol SA 5084

Email: [email protected]

Wemark operates as a single office located in Blair Athol, SA, and does not engage in franchising. This unique approach ensures a consistent and personal service for all our clients.

Changes to this Privacy Policy may occur over time, and the most current version will always be available on our website.